Typical Support Case

Here’s how a typical support case works after my colleagues started checking out like flies in November and my idea that management thought knowledge was transferred via some kind of “USB”-cable for programmers’ brains turned out to be enormously optimistic—the predominant theory seems to be that knowledge sticks to the walls… I’m hoping no one orders me to lick the walls…:

Customer: The system is broken! What’s wrong?

After lots of research in non-existing documentation and uncommented code following the “unnecessary surgery” doctrine of Ghostbusters (this relates both to the term itself and the performance of the actors in the linked clip…):

Me: The input is wrong…

Three rules of self-defense

Here are my three simple rules of self-defense. They can be applied without any self-defense training, only using a little common sense:

  1. Avoid places and situations where you need to defend yourself
  2. Move away from places and situations where you need to defend yourself, run if necessary
  3. If someone surprise attacks you, parry/break free using whatever technique you have at your disposal (hit them with your umbrella!), then see rule 2.

If you feel this limits your freedom, use your vote to change the situation, not your life!

Fair warning

This is a message from your unconscious: Vital parts of your brain has been shut down and won’t be activated again until you have slept at least six hours. You’ve been warned…

…not that it matters… you’re not really able to understand anyway… that part of your brain shut down in the middle of evening news… but it felt good to have said this anyway… happy sleep deprivation!